Shipping Policy

Processing Time

• All orders are processed within  1–3 business days.

• Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery time depends on the destination:

  • Local Orders (Pakistan): 10-15 business days

• Delivery delays can occasionally occur.

Shipment Confirmation & Tracking

• You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

• The tracking number will be active within 24–48 hours.

Damages

• The Bird Story is not liable for any products damaged or lost during shipping.

• If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

• Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, please contact us at:
📧 thebirdstoryofficial@gmail.com
📞 021 35168656
📞 021 35168656